Study: Humans still critical to digital Supply Chains

Auburn University academics highlight the steps toward true digital supply chain transformation and find the intelligent workflows that combine «interactions between humans and technology» that «go beyond the realm of human-led AI and simple automation» will be the key to success. «Automated technology acting independently from human input could only work in specific scenarios» as «most real-world processes exist within an extensive, complex context that also involves human users/interactions and integration with other systems.» the researchers write.